Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Please note that during high-volume periods, promotions, or holidays, processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Shipping: 7–10 days

Delivery times are estimates and may vary depending on your location, customs processing (for international orders), and carrier delays.

3. International Shipping

We offer international shipping to selected countries. Shipping costs and delivery times vary depending on the destination.

Please note:

Customs duties, taxes, and import fees may apply and are the responsibility of the customer.
We are not responsible for delays caused by customs authorities.

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. Tracking information will become active within 24–48 hours.

5. Delays, Lost or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us at:

info@kindola.eu

We will work with the shipping carrier to resolve the issue as quickly as possible. Please note that we are not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.

6. Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an incorrect address, additional shipping fees may apply for reshipment.